Dickies Return Policy
At Dickies, we want you to be completely satisfied with your purchase. If you are not satisfied, we are here to help with our returns and exchanges policy.
Returns & Exchanges
You may return or exchange most items within 30 days of delivery for a full refund. The item must be unused, unwashed, and in its original packaging with all tags attached. Proof of purchase is required.
How to Return an Item
To initiate a return, please visit our online returns portal at exclusiveworkwear.com. You will need your order number and email address. Through the portal, you can print a prepaid shipping label.
Pack the item securely in its original packaging, attach the shipping label, and drop it off at the designated carrier location.
Refunds
Once we receive your return, please allow 7-10 business days for processing. After processing is complete, you will receive an email confirmation. Your refund will be credited to your original method of payment. Please allow additional time for your bank or credit card company to post the refund.
Exchanges
For exchanges, please process a return for the original item and place a new order for the desired item on our website.
Non-Returnable Items
Certain items cannot be returned for health and safety reasons. This includes, but is not limited to, face masks, disposable items, and final sale items marked on the product page or receipt.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange for a return and replacement at no cost to you.
Return Shipping
Return shipping is free for U.S. returns using our prepaid label.
International Returns
International customers are responsible for any return shipping costs and customs fees. Please note that international shipping times are not included in the 30-day return window. We recommend using a trackable shipping method.
Need Help?
For any questions regarding your return, please visit our Help Center at exclusiveworkwear.com for more information and support.